Consider the next project you will be managing. Perhaps it is a quality, safety, or patient experience project. Perhaps it is a facilities improvement, new construction, revenue cycle management, or cost streamlining project. Whatever it is, when orchestrated in a health care setting, you cannot rely exclusively on classic project management principles to produce the organization’s anticipated results, because health care projects must always balance the interests of the patient with those of the organization.
This unique dual-stakeholder situation requires project management skills that are specialized for health care organizations.
The School of Public Health teaches these targeted skills to clinical, operational, and administrative project leaders through Health Care Project Management: The Intersection of Strategy, People, and Process. This acclaimed 4-days course provides practical, evidence-based approaches that help cement the success of a health care project.
This includes strategies to:
- Plan your project
- Pitch it effectively to sponsors and stakeholders
- Initiate the project successfully
- Execute and deliver your project
- Close out the project
- As a participant, your experience will be focused and relevant, designed to help you achieve optimal project outcomes.
Clinicians come to this course to build skills and to build confidence with the project management approach. They learn the key disciplines of project management specifically as they apply to their practice, as well as how to master the “people side” of project management. They take home tools and evidence-based guidelines to manage their next projects, and the assurance that they are managing their projects effectively.
Professionals in operations or administrative roles come to this course to learn best practices to improve project outcomes, streamline their own work, and create inefficiencies for their organizations. They also advance their interpersonal skills for managing cross-disciplinary teams. And they will appreciate the many ways in which that unique stakeholder—the patient—shapes responsibilities and account abilities on the projects they manage.
Skills Development
This program provides strategies for more effective management of projects in health care settings and skills development for managing project teams and processes. Coverage includes:
PROCESS MANAGEMENT
- Project scope
- Project plan
- Success measures
- Resources
- Project initiation
- Execution control
- ROI
- Information flow
- Risk mitigation
- Interventions
- Project close-out
- Sustaining project gains
PEOPLE MANAGEMENT
- Executive support
- Team building
- Role definition
- Meetings and huddles
- Feedback
- Recognition
- Negotiation
- Conflict resolution
- Engagement
- Accountability vs. Responsibility
